Survey

In an effort to better serve our clients we would like to hear your feedback on how we are doing. Please complete the survey below:

1. When choosing a reproduction center, how important were each of the following attributes:

 

a. Price: Very ImportantImportantNot Important
b. Reputation of the Reproduction Center: Very ImportantImportantNot Important
c. Friendliness of Staff: Very ImportantImportantNot Important
d. Recipient behavior: Very ImportantImportantNot Important
e. Recipients not on regumate: Very ImportantImportantNot Important
f. Referral: Very ImportantImportantNot Important
g. Convenience: Very ImportantImportantNot Important

 

2. Compared to other breeding facilities, are you happy with the quality of recipient mares?
YesNo

 

3. Were you satisfied with the services provided by the Arnold Reproduction Center (ARC) this year?
YesNo

 

4. How likely are you to recommend us to a friend?
Very LikelyLikelyNot Very Likely

 

5. Do you utilize the “Chatter,” “Quarter Horse News,” or another publications when deciding who to use for your reproduction work?
YesNo

 

6. Do you utilize social media when deciding who to use for your reproduction work?
YesNo
Please mark all that apply:

 

7. When calling or visiting the ARC, how would you rate the customer service of the office staff?
ExcellentAveragePoor

 

8. What do you like about your experience with ARC? How can we make it better?